License Terms and Conditions
The terms and Conditions (“Terms”) below set out important information regarding the rights, obligations and restrictions that apply to you as the “User” when you access/use our “Platform” (The Platform: grokrock LLC website and application) available for devices such as phones, tablets and computers and/or when you use any other services or sales offered in conjunction with the Platform products or services. The services may include access to third party sites that can be used in conjunction with the services (example: e-commerce providers, social network sites, information and access feature providers) or other services provided by grokrock LLC.
All intellectual property on the Platform is owned by grokrock LLC or its licensors, which includes all materials that may or may not otherwise be protected by copyright, trademark or patent laws. All content on the platform including but not limited to text, software, designs, graphics, photos, layouts, sounds, images music, videos, meditations, applications, interactive features and all other content singularly and as a collective work is the proprietary property of grokrock llc. All rights reserved.
By using our Platform and Services you agree to be bound by the terms and conditions contained within.
1.In the event that you become a paying customer of any part of the Platform and/or services or any other product or part of grokrock LLC or its affiliates, we will provide to you relevant information regarding price, delivery procedure, return and cancellation options, which may be modified at will by grokrock LLC, before completing the payment for your purchase. Any and all purchase will be effective upon the processing of your payment.
2. Once you begin using grokrock products or services you hereby agree to waive any right to a limited period that you could revoke your purchase or claim a refund upon cancellation of your purchase (also known as a cooling off period) if available to you under any applicable e-commerce regulations or consumer protection laws. In the event that a waiver of these rights is prohibited under the law, this cooling off period shall be limited to 7 days or if shorter the minimum period permitted by law.
3. Each time you attempt to interact with grokrock electronically you may send or receive data for which your network provider may charge you at your agreed upon data rates and is your responsibility to pay not the Platforms.
4. Unless otherwise specifically provided by grokrock LLC, our license to you under these terms is personal to you and allows you to access the Platform, its content and services on the devices you chose only through your password and user ID. This agreement/license is not transferrable to another person, party or entity without our agreement which may or may not ever be granted.
Usage Policy/Mobile Services
By signing this agreement you agree to use the services for non-commercial use. The services are not to be used under this agreement for commercial purposes.
We may change suspend or discontinue any aspect of the Platform at any time. We may impose limits on any features or content. We also may impose limits on certain features and services or restrict access to parts or all of the services on the website or application without notice or liability. Where these changes may amount to a complete termination of the services, you may or may not be entitled to a refund of the unused portion of any charges paid, as determined at the sole discretion of grokrock LLC.
Continued use of the Platform or services may require a download of a new release or software with different functionality that may have different licenses or terms which you will have to agree to in order to use.
We will do our best to offer you a smooth service, but we give no guarantees that our Platform will be fault free or that the service will be uninterrupted. It a fault does occur please report it to customer service and we will attempt to correct it as soon as we can.
We will occasionally restrict access to the Platform, services and or content to carry out repairs, maintenance and/or to introduce new functionality or services and we will attempt to make these disruptions as short as possible.
The Platform contains services and features that are available to certain mobile devices. Your carriers’ normal rates and fees will apply. Not all mobile services will work with all carriers or devices. By using the Platform you agree that we may communicate with you by electronic means to your mobile device or devices and that certain information about your use of these services may be shared. If you change or deactivate you carrier, you must update your information to ensure we don’t send your communication to someone else as well as to ensure that you may still utilize the Platform.
By signing up for, purchasing and or utilizing the Platform and its related products or services including the application website and other goods and services, you are granted a limited revocable, non-exclusive, non-transferable license to use the Platform its content and services as well as any third party application for the purpose of accessing and using the services as previously described for your own individual non-commercial use. Except as expressly authorized by grokrock LLC, you may not copy, modify, translate, reproduce, distribute, publish, broadcast, perform, display, sell, assign, lease or sublicense any content in whole or in part created, utilized and or displayed on the Platform in its services or publications. You agree not to disassemble, de-compile, reveres engineer or otherwise attempt to gain access to the source code or content of the application or services or any third party application. Each meditation on the Platform is unique to the Platform, created specifically by and for the Platform and its users and is made available to you the user under the terms and conditions as set forth in this agreement. You will not copy, reproduce, pirate or use in any manner any part of the Platform, its meditations or other content, in full or in part, or make use of rent, lease, loan, sell, publish, license, sublicense, distribute assign or otherwise transfer any part of the Platforms content to any person, entity or corporation.
By utilizing our Platform you agree not to use the Platform or export any part of it in violation of U.S. export regulations
By utilizing out Platform you represent and warrant that you are not located in any country that is subject to U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country and you are not listed on any U.S. list of prohibited or restricted parties.
Use at your Own Risk
Your use of the Platform is at your sole risk. The Platform is provided on an “as is” and “as available” basis. Grokrock LLC expressly disclaims all representations, warrants and statutory remedies of any kind whether expressed or implied, to the maximum extent permitted by law, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. To the maximum extent permitted by law we can make no warranty that: the Platform will meet your requirements, use of products or services will be timely, appropriated, secure, error free or uninterrupted, the results that may be obtained by use of the Platform and its related products or services may be safe, accurate or reliable, the quality of any products, services, information or other material purchased or otherwise obtained by you from grokrock LLC and/or the Platform will meet your expectations, any errors in the software will be corrected, any portion of the Platform or any other application provided by us will be of satisfactory quality, fault or virus free or uninterrupted or satisfy any conditions of quality and fitness for purpose. No advice or information, whether oral or written, obtained by your from us or through or from our application, website, written material or services shall create any warranty not expressly stated in these terms.
Information or user content may contain inaccurate, inappropriate or material offensive to users. We assume no responsibility or liability for any services or material on our application or site.
We may amend these terms at any time by posting the amended terms on our web site or application or by amending the terms as they are accessed from the application on your device. It is your responsibility to review these terms from time to time to check to see if they have been amended. If you continue to use the website or application or download any content or upgrade any of the services after we have posted and new or amended terms, that will demonstrate that you accepted our amended or updated terms.
All orders placed through the Platform are subject to the Platform’s acceptance. This means that the Platform may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any reason or for no reason what so ever without liability to the Platform. If your credit card has already been charged for an order of a product that was cancelled and never fulfilled, grokrock LLC/the Platform will issue a refund if they deem it to be appropriate.
Safeguard your username/password
You are responsible for any actions that take place while using the Platform. Keep your user name and password secure and do not allow anyone else to use your user name or password. Grokrock LLC is not responsible for any loss that results from the unauthorized use of your user name or password with or without your knowledge.
Limitation of Liability
Grokrock LLC and the Platform shall not be liable for any direct, special, incidental, or consequential damages that result from the use of, or the inability to use, this platform, or the goods or services obtained from this platform, or the performance, or lack there of, of the products purchased through this platform. Be advised of the possibility of such damages. You assume total responsibility for the use of the Platform and its goods and services. Your only remedy against grokrock LLC for use of the platform or any of its goods and services is to stop using them and/or the Platform. That said, if grokrock LLC is found liable to you for any damage or loss which is in any way connected with your use of the Platform, grokrocks LLC liability shall not exceed US $100.00.
This agreement shall be governed in accordance with the laws in the State of Florida. Something in this agreement is found to be in error or unenforceable or is not represented in this agreement, any legal or equitable action or proceeding with respect to this agreement shall be brought only into arbitration or a court residing in Dade County Florida. Each party submits and accepts generally and unconditionally the exclusive jurisdiction of the laws and decisions of those courts. Notice of any proceeding or intent to proceed must be in writing and delivered in person, by courier, or registered mail to the respective party involved in the dispute. Each party shall bare the costs of their own expenses including but not limited to attorney’s fees, court cost and any and all other expenses related to such proceedings.
When shipping within the Contiguous US, it is our hope that your order will arrive within the delivery estimates below based on your location and the speed of the shipping carrier.
Standard: 4-5 business days
Two-Day Shipping: Within 2 business days
One-Day Shipping: Within 1 business day
Note: In many areas Saturday and Sunday delivery may be available. If weekend delivery is available to your destination, it will be specified on the shipping page or during check out. Please be aware that delivery estimates are based on estimates grokrock LLC is given from your selected delivery company and route of delivery. Grokrock LLC is not a delivery company and as such has no control over when your package will actually be delivered. Grokrock LLC will use its best efforts to help ensure that products are delivered as close to the estimated delivery date as possible.
Shipment to countries outside the US may be subject to taxes, customs, duties and fees levied by the destination country (Import Fees). The recipient of the shipment is the importer of record in the destination country and is responsible for any/all import fees. In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the forgoing authorizations on behalf of the recipient of your order. To obtain details regarding the actual import fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the designated carrier specified in your shipment confirmation.
These shipping terms and conditions are in addition to the standard terms and conditions you have consented to as a user/purchaser of the grokrock LLC Platform. Title and risk of loss for the items transfer to the recipient upon delivery of the item to the carrier responsible for delivering the item to the recipient/user.
Return & Refund Policy
For tangible items (hard goods such as grokrocks and other physical items) that are non-electronic (such as meditations or membership services) purchased from grokrock LLC or the Platform, such tangible items can be return within 14 days of receipt of purchase. The cost of shipping of return items to grokrock LLC are the sole responsibility of the purchaser.
Unless otherwise specified, software, downloads, meditations, memberships or other electronic data purchased from grokrock LLC or the Platform are not refundable after purchase.
Subscription services may be cancelled at any time. For recurring Monthly (30 day) subscriptions, cancellations will become effective after the last day of any 30-day cycle. There will be no pro-rata refunds made on any unused portion of any subscription. For non-recurring subscriptions greater than 30 days, no refunds, full or pro-rata, will be made, as the purchase was made free will by the purchaser for the intended length of time.